Customer Operations Trainer

Job Overview

Location
Yogyakarta, Yogyakarta
Job Type
Full Time
Date Posted
1 month ago

Job Description

Job Description :

  • Develop curriculum to support classroom training & regular refreshment training
  • Conduct timely constructive feedback and counselling of the trainees
  • Design and evaluate training material for technical/soft skills training
  • Arrange operation training
  • Deliver some training (on-boarding, etc)
  • Do training administration & report

Requirements :

  • Diploma or Bachelor degree from reputable university
  • At least 1 year of training experience in Customer Service setting
  • Driven and motivated
  • Candidate with experience as teacher is preferred
  • Excellent communication capability
  • Strong analytical and problem-solving skills
  • Good team player, positive attitude and eager to learn

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