Qualifications:

  • Strong Organizational Skills: Ability to manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently.
  • Excellent Customer Service: Exceptional interpersonal and communication skills to build rapport with customers, address inquiries professionally, and provide a positive experience.
  • Attention to Detail: A meticulous eye for accuracy when processing orders, invoices, and customer data.
  • Technical Proficiency: Experience using office productivity software (e.g., Microsoft Office Suite) with a strong understanding of functions relevant to sales administration (e.g., spreadsheets, databases).
  • Familiarity with CRM Systems (Optional): Prior experience with Customer Relationship Management (CRM) software used in the education industry is a plus.

Requirements:

  • High School Diploma or Equivalent: The minimum requirement is a high school diploma or GED. An associate's degree in business administration or a related field is preferred.
  • Previous Sales Administration Experience: Prior experience in a sales support or administrative role, preferably within the education sector, is highly desirable.
  • Understanding of Sales Processes: Basic understanding of sales cycles, lead generation, and customer conversion processes is beneficial.

Job Responsibilities:

  • Order Processing & Management: Process customer orders for English courses accurately and efficiently through email, phone, or online platforms.
  • Customer Communication & Support: Respond to customer inquiries about courses, pricing, registration processes, and resolve any issues promptly and professionally.
  • Data Entry & Management: Maintain accurate customer records, course enrollment data, and track sales performance metrics within CRM systems or internal databases.
  • Generate Reports & Documentation: Prepare reports on sales performance, enrollment figures, and generate necessary documentation for internal processes.
  • Administrative Support: Provide comprehensive administrative support to the sales team by scheduling appointments, managing calendars, and handling other administrative tasks. Inventory Management (Optional): In some cases, managing and tracking inventory of any physical course materials may be included.
  • Compliance with Regulations: Ensure adherence to company policies and any relevant industry regulations regarding data privacy and customer information.

Salary

2,200,000 - 2,350,000 IDR

Monthly based

Location

DI Yogyakarta , Indonesia

Job Overview
Job Posted:
1 month ago
Job Expire:
1mo 2w
Job Type
Full Time
Job Role
Mid-Senior Level / Manager
Education
Bachelor Degree
Experience
1 Year
Total Vacancies
3

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Location

DI Yogyakarta , Indonesia